lessons learned

What the wrong authoring tool can teach you about finding the right authoring tool.

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• MadCap Flare
• lessons learned

Writing abounds at all levels of any organization. Often, it's created by non-writers who just happen to write at times. For these non-writers, here are my tips to help communicate more effectively.

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• writing tips
• lessons learned

There are few worse feelings than attending an unnecessary meeting while other necessary work nags at you. But sometimes pointless meetings have a point.

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• lessons learned